Creating an account is easy and free!

After downloading PASSIO, open it, and tap on "Sign Up"/"Become A Partner" button on the login page/screen.

Fill in the required information, including your email address and a secure password, then follow the instructions to verify your email.

Once verified, you can start using all the features PASSIO has to offer.

Ordering first is really easy. Just follow these steps:

1. On main screen set your delivery address.
2. Select the module of your choice. Taxi/Bike booking, Passio Kitchen, Passio Mart, Parcel Delivery, Car Pooling etc
3. Select the product of your choice and add it to cart
4. If you have a promo code, don't forget to validate it in your profile before ordering.
5. On the checkout page you can select your preferred payment method
6. After order placement you will receive notification to confirm your order placement.

Follow the steps required for each option and once you’re finished, a courier will accept your order and deliver it in minutes.

You can book a Taxi, Bike motorcycle Ride, carpooling

You can buy and receive products as well as send deliveries or express messages within your city.

Need to buy a pair of shoes?

Want something to eat?

Need to ship a package?

We mean it: Anything you want, delivered in minutes.

At the bottom of your screen, there's a search bar that lets you find any product or establishment in your city.

To withdraw your earnings, simply navigate to the "Earnings" section of the app.

From there, you can view your available balance and choose a withdrawal method, such as bank transfer or payout account info.

Follow the on-screen instructions to complete the withdrawal process.

Please note that there may be minimum withdrawal thresholds and processing times associated with each withdrawal method.

The driver app does not charge any fees for withdrawing your earnings. However, please be aware that third-party payment processors, such as banks,MTN MOMO, ORANGE MONEY may impose their own fees.

Make sure to review their terms and conditions for any applicable charges.

When you receive a new order, you will be provided with the customer's delivery address and any special instructions.

1. Navigate to the "Orders" section of the app to view the details of the order.
2. Once you've picked up the items, use the navigation button beside the address to open navigation on any map app of your choice to reach the customer's location.
3. Upon arrival, confirm the delivery within the app to complete the process.

If you encounter any issues, such as difficulty locating the customer or items missing from the order, please use the in-app messaging or call the customer directly to resolve the issue.

If you're unable to complete the delivery for any reason, contact support for assistance.

To go online and start receiving orders, simply toggle the "Online" switch within the driver app.

Once you're online, you'll begin receiving order requests based on your availability and location.

Make sure to have your vehicle ready and be prepared to accept orders.

If you need to take a break or stop receiving orders temporarily, toggle the "Offline" switch within the driver app. This will prevent you from receiving new order requests until you go back online.

You can go offline at any time, but please ensure that you're not currently fulfilling an active order when doing so.